DaXtra Blog

COVID-19: DaXtra is continuing to support you

Posted March 23rd, 2020

DaXtra is maintaining normal operations for all projects, implementations and support.

Together we are facing an unprecedented situation from a global perspective. The COVID-19 pandemic and the effect it is having on our businesses, families and way of life is extremely challenging. We wanted to update you on the steps we are taking to protect the health and safety of our employees and their families while ensuring they are able to continue to provide their expertise and our services.

Businesses are adapting daily to new guidelines issued by governments and authorities. We have taken urgent, committed steps to maintain normal operations across all our teams.

Here is an overview of our current operating plan

  • Most employees have adopted a permanent working-from-home situation and are continuing to work with you as normal - they can easily be reached.
  • We are maintaining a rotating skeleton staff presence in our offices, with appropriate safety precautions, to ensure essential systems and services are maintained.
  • Our core products and services delivered via cloud-hosting or via on-premise deployments continue to operate as normal.
  • All travel to client and prospect sites is now restricted, but we continue to offer services remotely.

We are continuing to monitor situations daily and adapting when necessary. We are fully committed to maintaining a quality of service without disruption, ensuring you can continue with business as usual.

We are confident that we can continue to support you through this challenging period.

Please do feel free to contact us if you have any questions. 

Tags: News, DaXtra Blog